Fast-food giant dethroned as customer study crowns America's new favorite restaurant chain
Jersey Mike’s overtakes Chick-fil-A as America’s top quick‑service chain, ending an 11‑year reign
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The brief
A recent customer study has identified Jersey Mike’s as the highest‑rated quick‑service restaurant in the United States, replacing Chick-fil-A, which held the top spot for 11 years. Coverage from the Washington Times, Business Wire, New York Post, NEWS10 ABC and Fox News underscores the shift, referencing ACSI data and describing the change as a notable dethroning of a long‑standing leader.
Future reports are expected to follow Jersey Mike’s performance in the rankings and any competitive responses, according to the ongoing coverage.
Synthesized by PULSE from the headlines below under a strict no-invention contract. ✓ fact-checked: all claims supported by sources Updated 2h ago.
Quick answers
Which chain is now ranked as America’s favorite quick‑service restaurant?
Jersey Mike’s has been crowned the top‑rated quick‑service chain in the United States.
Which chain lost its long‑standing lead?
Chick‑fil‑A fell from the top spot after an 11‑year reign.
What data source does the coverage cite for the ranking?
The ranking is based on ACSI data referenced in the reports.
Coverage (10)
- This restaurant dethrones Chick-fil-A as America’s favorite fast-food spot FOX 8 News · 7h ago
- Chick-fil-A has been dethroned by another chain in top customer satisfaction ratings KOMO · 7h ago
- ACSI: Diners have a new favorite quick service restaurant brand Chain Store Age · 7h ago
- Jersey Mike's is top rated QSR chain for customer satisfaction Nation’s Restaurant News · 7h ago
- Move over Chick-fil-A, US has a new favorite quick-service restaurant chain WANE 15 · 7h ago
- Jersey Mike’s dethrones Chick-fil-A as top fast-food chain Washington Times · 7h ago
- Jersey Mike’s Debuts as Top-Rated Quick-Service Restaurant, Ending Chick-fil-A’s 11-Year Reign, ACSI Data Shows Business Wire · 7h ago
- Which fast-food chain have Americans crowned the new champ? And what fan-favorite lost the throne? New York Post · 7h ago
- Move over Chick-fil-A, US has a new favorite quick-service restaurant chain NEWS10 ABC · 7h ago
- Fast-food giant dethroned as customer study crowns America's new favorite restaurant chain Fox News · 7h ago
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