# Microsoft’s head of comms is leaving after almost 20 years

> **Open Intelligence Dossier** · First detected: 2026-09-12 06:07 UTC · Category: Technology

## Executive Summary
Microsoft's Chief Communications Officer is departing the company after nearly two decades in leadership.

## Intelligence Brief
According to a report from The Information, Microsoft is facing a significant leadership change as its Chief Communications Officer, Shaw, prepares to depart from the company. The transition involves one of the most senior roles within the organization's corporate structure, specifically overseeing the communications strategy for the technology giant. Coverage specifies that this departure is a formal exit from the executive position of Chief Communications Officer.


The report focuses on the fact of the departure rather than providing immediate details regarding a successor or the specific date of the exit. Contextually, this shift matters because the role of Chief Communications Officer is critical for managing the public image and corporate messaging of a company with Microsoft's global reach. The departure of a long-term executive in such a high-profile position often signals a transition in how a company intends to handle its external relations and corporate storytelling moving forward.


Future developments to watch include whether Microsoft will name a permanent replacement for Shaw or appoint an interim lead to manage communications. There is currently no information provided regarding where Shaw will move next or the specific reasons behind the decision to leave.

## Multi-Source Evidence Table
| Source Outlet | Headline | Verification URL |
|---|---|---|
| The Information | Microsoft Chief Communications Officer Shaw to Depart | [Source Link](https://news.google.com/rss/articles/CBMilgFBVV95cUxOcWhTRWtqYXNTcG5CMVh2Y0JlNW9KUTJJTnk2S1Mxb0xpcTBGV2ZaMUEzWlVwR09MRHpSLXFtN2NpQW9GN1lrZTRiM1R4MnozS0x1anZwQkgzMzJiN1NMSDVfRUFRWDBzV1VLNzRNVElFN21hUVpKbjNMTkE3U05Za1NaMTV2anhrNWQ3a1AzRkRTOW9yOWc?oc=5) |

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*Canonical Source: https://pulse.byoviral.com/trend/2026-09-12/microsoft-s-head-of-comms-is-leaving-after-almost-20-years-2*